Contact & Grievance

For booking, account, listing, safety, payment, refund or technical issues, the preferred method is the in-app Help & Support section because it links the request to your Apna Spot account and ticket history.

Customer & Owner Support

Email: support@apnaspot.in

Grievance / Escalation

Designation: Authorized Grievance Officer — Apna Spot
Email: support@apnaspot.in

Please include your registered email/mobile, relevant Booking ID or Support Ticket ID, a concise description of the issue, and supporting evidence where appropriate. Do not email passwords, card PINs or authentication OTPs.

Safety issues

If there is an immediate threat to personal safety, contact the appropriate local emergency authority first. You can also submit a Safety support ticket so the platform can review the listing/account.

Consumer complaints

Apna Spot will maintain a grievance/support workflow and respond through the registered account/email where possible. Users retain any rights available to them under applicable law.

Launch checklist: If the operating business has a registered legal entity, registered office or individually designated grievance officer, those official details should be inserted here before formal commercial rollout and kept current.